Something is “going on” in the MMS market that we would like to make our Resellers aware of.  If you Google “MMS” you will most likely see at the top of the Google Ads that someone is advertising an MMS-like product for $17.99.  If you click on that Google ad you may notice some interesting things.  First, this site’s product copy is an exact lift from the PGL website (at least at the time of this writing).  In addition, the name of the product is made to sound and look like PGL’s and the actual text on the label is presented in the same format as MMS Professional.

In the last few months, they have received a significant number of phone calls from people inquiring as to where their product was – claiming that days or even weeks had passed since they had ordered, yet they had no record of them in their system.  After some time on the phone, their customer care team, Tammy, Linda and Lorinda, were been able to determine along with the customers that they had not, in fact, purchased MMS from PGL, but rather from this other site.

What confounded them the most was when customers insisted they had ordered from PGL because their credit card statement listed “PGL-***” in the vendor column, though when they forwarded their receipt this settled the fact that they had clearly ordered from the other site.  It is noteworthy that, in the beginning, this site actually utilized a duplicate copy of their site, contributing further to the confusion.

When they asked them to discontinue doing so it was a considerable amount of time before they complied.  When you add all this up it was understandable that individuals naturally thought they were buying from PGL and that PGL was giving them poor service, not-to-mention they thought they were buying MMS for $17.99, but by the time they received it, the amount charged was $32-$34 and many wanted their money back.  PGL began to feel that the their brand was being hijacked in a systematic way that made them look bad in the market place.